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Terms and Conditions

Last updated: 01/07/2026

These Terms and Conditions (“Terms”) govern your use of [www.biotech-labs.co.uk] and any purchase made from BIOTECH (“we”, “us” or “our”).

Please read these Terms carefully before placing an order. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

1. About Us

This website is operated by:

BIOTECH
Email: [info@biotech-labs.co.uk]

We are a UK-based supplier of products intended for legitimate research, laboratory, analytical and related purposes.

2. Research Purposes Only

Unless expressly stated otherwise, products sold through our website are supplied strictly for research, laboratory, analytical or other non-clinical purposes only.

Products designated as “Research Use Only”, “For Research Purposes Only” or similar are not supplied for human or veterinary consumption, administration or therapeutic use.

By purchasing such products, you confirm that you understand and accept their designated research-use status.

You must not use, or permit another person to use, a research-use-only product:

* for human consumption or administration;
* for veterinary consumption or administration;
* for self-medication or self-treatment;
* for diagnosis, prevention or treatment of any disease or medical condition;
* as a medicine, medicinal product or substitute for professional medical treatment;
* as a food, food supplement or cosmetic where the product has not been supplied for that purpose; or
* for any purpose prohibited by applicable law.

Product names, descriptions and technical information are provided to identify and describe the products available for legitimate research purposes. They should not be interpreted as medical advice, treatment recommendations or encouragement to use any product on or in humans or animals.

3. Purchaser Responsibilities

By placing an order, you confirm that:

1. you are at least 18 years old;
2. you are legally entitled to purchase the products ordered;
3. you understand the intended purpose and limitations of the products;
4. you will use the products only for lawful purposes;
5. where a product is designated for research use only, you will use it solely for legitimate research, laboratory or analytical purposes;
6. you have the appropriate knowledge, facilities and procedures necessary to safely handle, store and use the products you purchase; and
7. you will comply with all laws and regulations applicable to your possession and use of the products.

Where you purchase on behalf of a company, laboratory, university or other organisation, you confirm that you have authority to make the purchase on its behalf.

4. No Medical Advice

Nothing contained on our website, including product descriptions, technical information, articles, guides, customer communications or other materials, constitutes medical, pharmaceutical or veterinary advice.

We do not provide advice regarding the use of research products in humans or animals.

Any references to scientific studies, research findings, mechanisms, compounds or other scientific information are provided for general informational and research purposes only and must not be interpreted as instructions or recommendations for personal use.

You should seek advice from an appropriately qualified healthcare professional regarding any medical or health-related matter.

5. Product Information

We take reasonable care to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.

However, images are illustrative and packaging, appearance or specifications may occasionally vary.

Where technical specifications, batch information, certificates or other research information are supplied, customers are responsible for determining whether a product is suitable for their intended lawful research application.

We do not warrant that a research product is suitable for any purpose other than the purpose expressly stated by us.

6. Refusal and Cancellation of Orders

We reserve the right to refuse, cancel or limit an order where reasonably necessary.

This may include circumstances where:

* we suspect that a product may be purchased for an unlawful or prohibited purpose;
* information supplied by the customer appears false or misleading;
* age or other verification requirements are not satisfied;
* the product is unavailable;
* an incorrect price or product description has been displayed;
* payment cannot be authorised;
* delivery to the requested location would breach applicable law or carrier restrictions; or
* fulfilling the order could expose us or another party to legal or regulatory risk.

Where we cancel an order after payment has been received, we will ordinarily refund the amount paid for the cancelled products unless applicable law permits otherwise.

7. Orders and Contract Formation

Submitting an order through our website constitutes an offer to purchase products from us.

Receipt of an automated order confirmation does not necessarily mean that we have accepted your order.

A binding contract is formed when we accept the order, normally by confirming dispatch or otherwise expressly accepting it.

We reserve the right to reject an order before acceptance.

8. Prices and Payment

Prices are displayed in GBP and will indicate whether VAT is included where applicable.

Delivery charges and any other applicable costs will be displayed during checkout before you complete your purchase.

Payment must be made using one of the payment methods made available on our website.

You agree to provide accurate billing and payment information and confirm that you are authorised to use the payment method provided.

9. Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated times displayed on our website.

Delivery dates and times are estimates unless expressly stated otherwise.

We are not responsible for delays caused by events outside our reasonable control, including courier disruption, customs procedures, severe weather, industrial action or other transportation problems.

Customers are responsible for providing a complete and accurate delivery address.

10. International Orders

If we offer international delivery, customers are responsible for ensuring that the products they order may lawfully be imported, possessed and used in their destination country.

You may also be responsible for customs duties, import taxes, clearance charges or similar fees.

We may refuse to ship products to countries or territories where we reasonably believe that doing so may breach applicable laws or create regulatory difficulties.

11. Returns and Refunds

Nothing in these Terms is intended to exclude or restrict any statutory rights that cannot lawfully be excluded.

Where applicable, consumers may have statutory cancellation rights for certain distance contracts. However, exceptions may apply depending on the nature of the product, including in certain circumstances where goods have been sealed for health protection or hygiene reasons and are unsealed after delivery, or where another statutory exception applies.

Any restriction on returns will only apply to the extent permitted by law.

12. Safe Handling and Storage

Customers are responsible for following all handling, storage, disposal and safety information supplied with a product.

Research products should be handled only by persons with appropriate knowledge and competence.

You are responsible for carrying out an appropriate risk assessment before using a product and for using suitable equipment, facilities and protective measures where required.

Products must be kept securely and away from children, unauthorised persons and animals.

13. Prohibited Resale and Misrepresentation

You must not resell, relabel, advertise or otherwise represent a research-use-only product as being approved or intended for human consumption, medical treatment, veterinary treatment or any other use inconsistent with its designated purpose.

You must not remove or deliberately obscure research-use warnings, safety information or other material product information supplied by us.

Where resale is permitted, you remain responsible for complying with all laws applicable to that resale.

14. Misuse of Products

We are not responsible for use of a product contrary to its stated purpose, instructions, warnings or these Terms, to the extent permitted by law.

Purchasing a product from us does not constitute authorisation or approval for any particular use.

Customers are responsible for ensuring that their possession, handling and use of products complies with applicable law.

Nothing in these Terms excludes or limits liability where it would be unlawful for us to do so.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to applicable law, we will not be responsible for losses resulting from:

* misuse of products;
* use contrary to product warnings or stated purposes;
* unauthorised human or veterinary use;
* improper storage or handling;
* modification of products by the customer or another party; or
* unlawful use of products.

If you are purchasing in the course of a business, additional limitations of liability may apply as set out in any applicable business terms agreed between us.

16. Intellectual Property

All website content, including text, graphics, logos, product photographs, designs and other materials, is owned by or licensed to us unless otherwise stated.

You may not reproduce, distribute, commercially exploit or modify our website content without our prior written permission, except where permitted by law.

17. Website Use

You must not misuse our website, attempt to gain unauthorised access to it, introduce malicious software, interfere with its operation or use it for unlawful or fraudulent purposes.

We may suspend or restrict access to the website where reasonably necessary for security, maintenance or legal reasons.

18. Privacy and Cookies

We process personal information in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

By using our website, you should review these policies alongside these Terms.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, website or applicable legal requirements.

The version applicable to an order will generally be the version in force when that order was placed.

The latest version will be published on our website with the date of the most recent update.

20. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, unless applicable consumer law requires otherwise.

If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from mandatory protections and rights available under the laws applicable to you.

Any dispute will be subject to the jurisdiction of the courts applicable under UK law.

22. Contact Us

Questions regarding these Terms should be sent to:

BIOTECH
Email: [info@www.biotech-labs.co.uk]
Website: [www.biotech-labs.co.uk]

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Important Research Use Notice

PRODUCTS DESIGNATED FOR RESEARCH USE ARE SOLD FOR LEGITIMATE RESEARCH, LABORATORY AND ANALYTICAL PURPOSES ONLY. THEY ARE NOT SOLD OR INTENDED FOR HUMAN OR VETERINARY CONSUMPTION, ADMINISTRATION, DIAGNOSIS OR TREATMENT. BY PURCHASING THESE PRODUCTS, THE CUSTOMER AGREES TO USE THEM ONLY FOR THEIR STATED AND LAWFUL PURPOSE.